F80 Privacy Policy — Malaysian User Data Protection

F80 takes your privacy seriously. This policy clearly outlines what information we collect, how it is used, and your rights as a user of our platform.

Last updated: 2026

Kuala Lumpur-based mobile casino platform in the Malay style, with strong user data protection
Your Data is SSL Protected Your Information Is Never Sold to Third Parties You Are in Control of Your Cookies Right to Access and Delete Data Passwords Stored in Encrypted Form Your Data is SSL Protected Your Information Is Never Sold to Third Parties You Are in Control of Your Cookies Right to Access and Delete Data Passwords Stored in Encrypted Form

Types of Information We Collect

Account Information

Your full name, email address, phone number, date of birth, and password (stored in encrypted form) as provided during registration.

Device and Browser Information

Device type, operating system, browser type, IP address, and access log data recorded automatically when you use the f80 platform.

Payment Information

Deposit and withdrawal transaction details in Malaysian Ringgit (RM), bank or e-wallet information, and your account's financial activity history.

Usage Data

Game records, session duration, games played, login frequency, and any interactions with platform features — all used to help us improve our services.

How Your Information Is Used

F80 uses collected data solely for purposes related to providing better services to Malaysian users. We do not sell or rent your personal information to any third parties.

The primary purposes for which we use your data include:

  • Verifying identity and managing user accounts securely
  • Process deposits and withdrawals in MYR accurately and promptly
  • Provide effective customer support whenever you need assistance
  • Sending important notifications related to your account, promotions, or service updates
  • Detecting and preventing fraud, account misuse, or suspicious activity
  • Improving the user experience based on platform usage patterns
  • Comply with applicable legal and regulatory requirements in Malaysia

We do not use your data for third-party advertising purposes without your explicit consent.

Malay-style casino entertainment in Langkawi, backed by a secure data protection system

Cookies & Session Tracking

The f80 platform uses cookies to enhance the user experience and keep essential platform functions running smoothly. Cookies are small data files stored on your device when you browse our site.

Types of cookies we use:

  • Essential Cookies: Required for core functions such as login, session security, and account verification. Cannot be disabled.
  • Performance Cookies: Collecting anonymised data on how users interact with the platform to help us identify areas for improvement.
  • Preference Cookies: Saves your preferences such as language and display settings for a more personalised experience.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect platform functionality.

Third-Party Sharing

F80 does not share, sell, or disclose users' personal information to third parties, except in the following circumstances:

  • Service Providers: Payment providers, game suppliers, and technical infrastructure services required to operate the platform. All parties are bound by strict confidentiality agreements.
  • Legal Requirements: Where required by Malaysian law, a court order, or direction from a lawful authority.
  • Rights Protection: To protect the rights, property, or safety of f80, other users, or the public from serious harm.

In all cases of sharing outlined above, only the minimum necessary information will be disclosed, and we ensure that recipients maintain equivalent data protection standards.

Your Rights as a User & Data Security

F80 User Privacy Rights

As an f80 platform user, you have the following rights regarding your personal data:

  • Right to Access: You have the right to request a copy of the personal information we hold about you. Contact our support team to make this request.
  • Right to Rectification: If your information is inaccurate or has changed, you can update it through your account settings or by contacting our support team.
  • Right to Erasure: You may request the deletion of your account and personal data. We will process such requests within a reasonable timeframe, subject to legal record-keeping requirements.
  • Right to Object: You may object to the processing of your data for specific purposes, such as marketing communications.

To exercise any of the above rights, please contact our support team at [email protected]. We will respond within 14 business days. More information about our services is also available in the frequently asked questions.

Our Data Security Measures

F80 implements a range of technical and administrative measures to protect your data:

  • SSL encryption for all data communications between your device and our servers
  • Passwords are stored as hashes and cannot be reversed or read
  • Continuous monitoring for suspicious activity within the system
  • Strict internal access controls — only authorised staff may access user data
  • Regular data backups to prevent information loss

While we take all reasonable precautions, no security system is entirely foolproof. We encourage users to also take care of their own password security.

Changes to This Privacy Policy

F80 reserves the right to update or amend this privacy policy at any time to reflect changes in our data processing practices, legal requirements, or service improvements.

When significant changes occur, we will notify users via:

  • In-platform notifications upon login
  • Email notifications to the address registered to your account
  • Update the "Last updated" date at the top of this page

Continued use of the f80 platform after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

How to Contact Us

If you have any questions, concerns, or complaints regarding this privacy policy or how we handle your personal data, our team is here to help.

Privacy Support Email
[email protected]
Response Time
Within 14 business days
Service Language
Malay and English

You can also visit our frequently asked questions us for quick answers to common questions about privacy and account security.

Bahasa Melayu